IVR and Toll free Number

IVR stands for Interactive Voice Response. It is the technology that enables interaction between a caller and a computer via the telephone. Callers can interact with IVR systems by pressing numbers on a telephone keypad to answer the computer's voice prompts. Common uses of IVR include account balance inquiries, caller identification and routing, Transferring calls to specific department of a company, Customer support centers.

How IVR Service Works?
Customer care call centers and help desk services can utilize Interactive Voice Response (IVR), an automated platform that lets computers interact with humans via numbers entered through a keypad. This can essentially save cost of operations and also increase security in the calls. When a person connects to a call, they will be guided to the menu options and asked the numbers to dial into the device. When a person dial a number provided in a menu, call get transferred to a particular dept.

We provide IVR on 1800 XXX XXX Toll free Numbers.

These features you will enjoy only with Online Promotion Way IVR and Toll free Number services

• fully cloud based IVR service, No hardware required.
• Simple to use IVR service, just configure through web panel in seconds.
• You can record incoming calls that you want. You can manage & delete these recorded calls anytime.
• We provide your complete report in excel sheet. You can download this excel sheet report.
• Live billing system is available for your toll free services. You can check your billing details from your account.
• We provides you toll free management panel where all calls are stored. So you are able to manage your incoming calls & recordings.
• We give you complete live reports & notifications. You can monitor your reports & statistics anytime from your panel.
• We offers multiple ring strategy. Our ring groups include Ring all, Hunt & Memory Hunt.
• Auto receptionist feature gives professional voice greeting to your callers. We also offer multiple menu options.
• We provide unlimited User/Agent, Department, roles & blacklisting features is also available.
• Time Based Routing option is available in our IVR system with Multilevel IVR & Multi Language announcement option is available.
• We are providing a great redundancy service. In this case your Toll Free number will never go down for a single sec.

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